Privacy – Wild Hibiscus Flower Co

Privacy

PRIVACY STATEMENT

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SECTION 1 - WHAT DO WE DO WITH YOUR INFORMATION?

When you purchase something from our store, as part of the buying and selling process, we collect the personal information you give us such as your name, address and email address.
When you browse our store, we also automatically receive your computer’s internet protocol (IP) address in order to provide us with information that helps us learn about your browser and operating system.
Email marketing (if applicable): With your permission, we may send you emails about our store, new products and other updates.

SECTION 2 - CONSENT

How do you get my consent?
When you provide us with personal information to complete a transaction, verify your credit card, place an order, arrange for a delivery or return a purchase, we imply that you consent to our collecting it and using it for that specific reason only.
If we ask for your personal information for a secondary reason, like marketing, we will either ask you directly for your expressed consent, or provide you with an opportunity to say no.

How do I withdraw my consent?
If after you opt-in, you change your mind, you may withdraw your consent for us to contact you, for the continued collection, use or disclosure of your information, at anytime, by contacting us at jocelyn@wildhibiscus.com or mailing us at:
Wild Hibiscus Flower Co
unit 2 68 industry road McGraths Hill New South Wales AU 2756

SECTION 3 - DISCLOSURE

We may disclose your personal information if we are required by law to do so or if you violate our Terms of Service.

SECTION 4 - SHOPIFY

Our store is hosted on Shopify Inc. They provide us with the online e-commerce platform that allows us to sell our products and services to you.
Your data is stored through Shopify’s data storage, databases and the general Shopify application. They store your data on a secure server behind a firewall.

Payment:
If you choose a direct payment gateway to complete your purchase, then Shopify stores your credit card data. It is encrypted through the Payment Card Industry Data Security Standard (PCI-DSS). Your purchase transaction data is stored only as long as is necessary to complete your purchase transaction. After that is complete, your purchase transaction information is deleted.
All direct payment gateways adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover.
PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.
For more insight, you may also want to read Shopify’s Terms of Service here or Privacy Statement here.

SECTION 5 - THIRD-PARTY SERVICES

In general, the third-party providers used by us will only collect, use and disclose your information to the extent necessary to allow them to perform the services they provide to us.
However, certain third-party service providers, such as payment gateways and other payment transaction processors, have their own privacy policies in respect to the information we are required to provide to them for your purchase-related transactions.
For these providers, we recommend that you read their privacy policies so you can understand the manner in which your personal information will be handled by these providers.
In particular, remember that certain providers may be located in or have facilities that are located a different jurisdiction than either you or us. So if you elect to proceed with a transaction that involves the services of a third-party service provider, then your information may become subject to the laws of the jurisdiction(s) in which that service provider or its facilities are located.
As an example, if you are located in Canada and your transaction is processed by a payment gateway located in the United States, then your personal information used in completing that transaction may be subject to disclosure under United States legislation, including the Patriot Act.
Once you leave our store’s website or are redirected to a third-party website or application, you are no longer governed by this Privacy Policy or our website’s Terms of Service.

Links
When you click on links on our store, they may direct you away from our site. We are not responsible for the privacy practices of other sites and encourage you to read their privacy statements.

SECTION 6 - SECURITY

To protect your personal information, we take reasonable precautions and follow industry best practices to make sure it is not inappropriately lost, misused, accessed, disclosed, altered or destroyed.
If you provide us with your credit card information, the information is encrypted using secure socket layer technology (SSL) and stored with a AES-256 encryption.  Although no method of transmission over the Internet or electronic storage is 100% secure, we follow all PCI-DSS requirements and implement additional generally accepted industry standards.

SECTION 7 - COOKIES

 Here is a list of cookies that we use. We’ve listed them here so you that you can choose if you want to opt-out of cookies or not.
 _session_id, unique token, sessional, Allows Shopify to store information about your session (referrer, landing page, etc).
 _shopify_visit, no data held, Persistent for 30 minutes from the last visit, Used by our website provider’s internal stats tracker to record the number of visits
 _shopify_uniq, no data held, expires midnight (relative to the visitor) of the next day, Counts the number of visits to a store by a single customer.
cart, unique token, persistent for 2 weeks, Stores information about the contents of your cart.
 _secure_session_id, unique token, sessional
 storefront_digest, unique token, indefinite If the shop has a password, this is used to determine if the current visitor has access.


SECTION 8 - AGE OF CONSENT

 By using this site, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence and you have given us your consent to allow any of your minor dependents to use this site.

SECTION 9 - CHANGES TO THIS PRIVACY POLICY

We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it.
If our store is acquired or merged with another company, your information may be transferred to the new owners so that we may continue to sell products to you.

QUESTIONS AND CONTACT INFORMATION

If you would like to: access, correct, amend or delete any personal information we have about you, register a complaint, or simply want more information contact our Privacy Compliance Officer at jocelyn@wildhibiscus.com or by mail at
Wild Hibiscus Flower Co
[Re: Privacy Compliance Officer]
unit 2 68 industry road McGraths Hill New South Wales AU 2756
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PRIVACY STATEMENT

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This is a privacy policy for Wild Hibiscus Flower Company. Wild Hibiscus Flower Company respects your privacy. Below is an outline of the information that Wild Hibiscus Flower Company gathers, how it's used, and how you can "opt-out".

SECTION 1 – HOW DO WE COLLECT YOUR INFORMATION AND WHAT DO WE DO WITH IT?

When you purchase something from our store, as part of the buying and selling process, we collect the personal information you give us such as your name, address and email address. When you browse our store, we also automatically receive your computer’s internet protocol (IP) address in order to provide us with information that helps us learn about your browser and operating system.

Site Information

Whenever you request a page through your browser, navigation and clickstream data such as:
• your IP address,
• browser and version,
• operating system,
• date and time and
• the site from which you came,
data is stored in a log file and/or database.

Any search terms that you enter into the Wild Hibiscus Flower Company Site Search are also logged. This information cannot be used to identify specific individuals, and is only used for:
• Website and system administration,
• research and development,
• anonymous user analysis, and
• to provide accurate statistics to advertisers in the form of aggregated data.

This information is kept on a secure dedicated server hosted by Wild Hibiscus Flower Company, Shopify, Google and other third-party suppliers for the management of Wild Hibiscus Flower Company websites and information.

Contest/Sweepstakes/Surveys

When a contest/sweepstakes/survey is run on this site you may be asked to supply some personally identifying information like your name, email address and/or phone number. This information will only be used to notify winners of the contest/sweepstakes. Non-identifying information may be analyzed, aggregated and presented to third-parties to provide an overview of the demographics of our Network´s visitors. When a survey appears on the Wild Hibiscus Flower Company Network, information is collected, compiled and analyzed on an aggregated basis. Wild Hibiscus Flower Company may share this aggregated data with advertisers or business partners.

Email Marketing

With your permission, we may send you emails about our store, new products and other updates.  The email addresses collected from subscriptions to Wild Hibiscus Flower Company newsletters are not sold, or disclosed to any third parties. These addresses will only be used by our business to send out Wild Hibiscus Flower Company communications (for example, the Wild Hibiscus Flower Company newsletters). You will not receive any mailings you did not request. The email addresses collected at Wild Hibiscus Flower Company are stored on a secure dedicated server.

The email addresses collected at Wild Hibiscus Flower Company from subscribers to the opt-in lists (AKA "Information Announcement Lists") are used by Wild Hibiscus Flower Company via Mad Mimi Email Marketing to send announcements to individuals who requested them. You will not receive any mailings you did not request, and you can remove yourself at any time. Your email address will not be disclosed to any third party besides Mad Mimi Email Marketing. Instructions for removal from these mailings are included in each individual email message that is sent to you.

Google Analytics and AdWords Remarketing

This website uses the Google AdWords remarketing service to advertise on third party websites (including Google) to previous visitors to our site. It could mean that we advertise to previous visitors who haven’t completed a task on our site, for example using the contact form to make an enquiry. This could be in the form of an advertisement on the Google search results page, or a site in the Google Display Network. Third-party vendors, including Google, use cookies to serve ads based on someone’s past visits to the Wild Hibiscus Flower Company website. We do not collect this information or control the content of the advertisements that you will see.

Of course, any data collected will be used in accordance with our own privacy policy and Google’s privacy policy.

You can set preferences for how Google advertises to you using the Google Ad Preferences page. You may also opt out via Google Analytics' currently available opt-outs for the web. Your use of this website without opting out means that you understand and agree to data collection to provide you with remarketing ads using Google Analytics and cookies from other third party vendors based on your prior visits to this website and elsewhere on the Internet.

Purchases

If you purchase products directly from Wild Hibiscus Flower Company, your contact information and a transaction history will be kept by Wild Hibiscus Flower Company. We may use the contact information to inform you about the status of your order, as well as to let you know about upcoming Wild Hibiscus Flower Company Products. Any data collected will be used by ourselves and our agents. Wild Hibiscus Flower Company hereby reserves the right to transfer any data collected in the event of an acquisition, full or partial, of the company or its assets.

If you have questions regarding our privacy policies, or require assistance in opting out of our email lists, please contact customer service at northamerica@wildhibiscus.com.

SECTION 2 - CONSENT

How do you get my consent?

When you provide us with personal information to complete a transaction, verify your credit card, place an order, arrange for a delivery or return a purchase, we imply that you consent to our collecting it and using it for that specific reason only. If we ask for your personal information for a secondary reason, like marketing, we will either ask you directly for your expressed consent, or provide you with an opportunity to say no.

How do I withdraw my consent?

If after you opt-in, you change your mind, you may withdraw your consent for us to contact you, for the continued collection, use or disclosure of your information by using the relevant opt-out methods for each type of information gathering (for example Unsubscribing from email marketing), or at any time, by contacting us at northamerica@wildhibiscus.com  or mailing us at:

Wild Hibiscus Flower Company
PO Box 17, Windsor, NSW, Australia, 2756


SECTION 3 - DISCLOSURE

We may disclose your personal information if we are required by law to do so or if you violate our Terms of Service.

SECTION 4 - SHOPIFY
Our store is hosted on Shopify Inc. They provide us with the online e-commerce platform that allows us to sell our products and services to you. Your data is stored through Shopify’s data storage, databases and the general Shopify application. They store your data on a secure server behind a firewall.

Payment

If you choose a direct payment gateway to complete your purchase, then Shopify stores your credit card data. It is encrypted through the Payment Card Industry Data Security Standard (PCI-DSS). Your purchase transaction data is stored only as long as is necessary to complete your purchase transaction. After that is complete, your purchase transaction information is deleted.

All direct payment gateways adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover.
PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers. For more insight, you may also want to read Shopify’s Terms of Service or Privacy Statement.

SECTION 5 - THIRD-PARTY SERVICES

In general, the third-party providers used by us will only collect, use and disclose your information to the extent necessary to allow them to perform the services they provide to us. However, certain third-party service providers, such as payment gateways and other payment transaction processors, have their own privacy policies in respect to the information we are required to provide to them for your purchase-related transactions.
For these providers, we recommend that you read their privacy policies so you can understand the manner in which your personal information will be handled by these providers.

In particular, remember that certain providers may be located in or have facilities that are located a different jurisdiction than either you or us. So if you elect to proceed with a transaction that involves the services of a third-party service provider, then your information may become subject to the laws of the jurisdiction(s) in which that service provider or its facilities are located. As an example, if you are located in Australia and your transaction is processed by a payment gateway located in the United States, then your personal information used in completing that transaction may be subject to disclosure under United States legislation, including the Patriot Act.

Once you leave our store’s website or are redirected to a third-party website or application, you are no longer governed by this Privacy Policy or our website’s Terms of Service.

Links

When you click on links on our store, they may direct you away from our site. We are not responsible for the privacy practices of other sites and encourage you to read their privacy statements.

SECTION 6 - SECURITY
To protect your personal information, we take reasonable precautions and follow industry best practices to make sure it is not inappropriately lost, misused, accessed, disclosed, altered or destroyed. If you provide us with your credit card information, the information is encrypted using secure socket layer technology (SSL) and stored with a AES-256 encryption.  Although no method of transmission over the Internet or electronic storage is 100% secure, we follow all PCI-DSS requirements and implement additional generally accepted industry standards.

SECTION 7 - COOKIES

Cookies are a technology which can be used to provide you with tailored information from a Website. A cookie is an element of data that a Website can send to your browser, and which your browser may then store on your system. You can set your browser to notify you when you receive a cookie. Doing this will allow you to decide on a case-by-case basis whether to accept cookies or not.

Cookies on this site are used by ourselves, our ad management system, and occasionally by advertisers who use 3rd party ad serving solutions. Cookies are used for:
• ad tracking,
• customization of content (i.e. not repeating pop-up windows),
• storing login information, and
• statistical site-traffic analysis.

Here is a list of cookies that we use. We’ve listed them here so you that you can choose if you want to opt-out of cookies or not.
 _session_id, unique token, sessional, Allows Shopify to store information about your session (referrer, landing page, etc).
 _shopify_visit, no data held, Persistent for 30 minutes from the last visit, Used by our website provider’s internal stats tracker to record the number of visits
 _shopify_uniq, no data held, expires midnight (relative to the visitor) of the next day, Counts the number of visits to a store by a single customer.
cart, unique token, persistent for 2 weeks, Stores information about the contents of your cart.
 _secure_session_id, unique token, sessional
 storefront_digest, unique token, indefinite If the shop has a password, this is used to determine if the current visitor has access.

SECTION 8 - AGE OF CONSENT

By using this site, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence and you have given us your consent to allow any of your minor dependents to use this site.

SECTION 9 - CHANGES TO THIS PRIVACY POLICY

We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it.
If our store is acquired or merged with another company, your information may be transferred to the new owners so that we may continue to sell products to you.

QUESTIONS AND CONTACT INFORMATION

We invite you to contact us if you have questions about this policy or if you would like to: access, correct, amend or delete any personal information we have about you, register a complaint, or simply want more information contact our Privacy Compliance Officer at northamerica@wildhibiscus.com or by mail at:
Wild Hibiscus Flower Co
Re: Privacy Compliance Officer
PO Box 17, Windsor, NSW, Australia, 2756


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